Frequently Asked Questions
Everything you need to know about your Work Authority shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout if you need your workwear sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that safety footwear must not show signs of outdoor wear to be eligible for a refund.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We provide measurements for chest, waist, and inseam, as well as specific fit notes for our various professional and industrial brands.
Are your safety boots certified for industrial work?
Yes, all safety footwear sold at Work Authority meets or exceeds ASTM or CSA safety standards. Specific certifications like steel toe, composite toe, or electrical hazard protection are listed in each product description.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer bulk discounts for corporate uniforms?
Absolutely. For orders exceeding 20 units or for recurring corporate outfitting needs, please contact our B2B sales team through our 'Corporate Solutions' page for specialized pricing.